Frequently Asked Questions

Now & Zen offers a variety of soul-nourishing experiences including Reiki energy healing, Deep Transformational Coaching, Intuitive Card Readings, Meditation & Breathwork sessions, Shadow Work support, and community-based healing events. I also offer Add-On Services like Aromatherapy, CymaTones Sound Therapy, and Mini Intuitive Card Readings to deepen your session.

Yes! I’m also a Clinical Mental Health Therapist (LLPC) at Robin Sparks & Associates in Niles, MI. These sessions are separate from my holistic offerings and follow a traditional therapeutic model, with a holistic and trauma-informed twist. You can learn more about therapy sessions here.

Please note: A separate Privacy Policy and consent forms will be provided through Robin Sparks & Associates upon scheduling.

Yes — I accept Anthem/Blue Cross Blue Shield for clinical therapy sessions only. I also accept private pay.

At this time, I do not accept Anthem HIP or Medicaid plans.

Almost all sessions can be booked directly through my Calendly link (also available on each service page). Just choose your service, pick your time, and you’re in! You’ll receive a confirmation email and any prep info you might need.

To begin Clinical Mental Health Therapy services with me, please email or contact me directly.

Absolutely! Add-ons like Aromatherapy, CymaTones Sound Healing, and Mini Intuitive Card Readings are available with select services. You’ll see those options when booking.

Please note: CymaTones is only available as part of a Reiki session, and Mini Card Readings must be scheduled immediately before or after a full session — or requested same-day if time allows!

Life happens! I honor that. I simply ask for at least 24 hours notice to cancel or reschedule a session, and I’ll be happy to send you a refund.

For no-shows or last-minute cancellations, you are responsible for 100% of the cost of the session (no refunds).

Supportive, intuitive, trauma-informed, and real. Whether we’re doing shadow work, channeling Reiki, or breathing through old wounds together, I create a space where all parts of you are welcome. You don’t need to be perfect, polished, or “ready” — you just need to show up.

Select community events are child-friendly (especially the ones with outdoor or creative components).

Private sessions, however, are best experienced solo so you can fully focus on your own healing.

My non-clinical services (like Reiki, Coaching, Card Readings, and more) are offered out of my private home office in Elkhart, Indiana — a cozy, sacred space intentionally designed for healing and transformation.

Clinical Mental Health Therapy sessions are held at my office within Robin Sparks & Associates in Niles, Michigan.

You’ll receive the exact address and any helpful details upon booking your session.

Virtual sessions (like Coaching, Card Readings, and some Therapy sessions) are available via secure video.

Absolutely! Whether you're ready to invest in your own healing journey or want to gift someone a soul-nourishing experience, I’ve got you covered with several flexible options:

Monthly Subscription Packages Designed for those ready to go all-in on their growth, these packages give you a set number of minutes per month to use across any combination of services — Reiki, Coaching, Card Readings, Breathwork, and more. Mix and match 30- and 60-minute sessions until your monthly time runs out. Miss a session? No worries — unused minutes roll over for up to 60 days.

Open-Ended Service Packages Prefer to take your time? Open-ended packages offer the same discounted rates with no monthly commitment. You’ll have one full year to use your service minutes however you choose. Great for those who like a little more flow in their schedule.

Digital Gift Certificates Yes, you can absolutely give the gift of healing! Digital gift certificates are available for: • A specific dollar amount • A specific number of a particular service • A custom service combo (Ex: One 60min Reiki Session + One 30min Intuitive Card Reading + ONE CymaTones Add-On)

Just let me know what you'd like the gift certificate to include and I’ll create a beautifully personalized digital version for you to send!

All packages and gift certificates are billed via Square Invoice, with a 3.3% + $0.30 transaction fee added to cover processing.

Email or contact me for more information on purchasing a service package or gift certificate!

I’m happy to help. If you’re unsure which service is right for you, need support with booking, or just want to connect before scheduling — don’t hesitate to reach out. You can send a message through the Contact Page, and I’ll respond as soon as possible with clarity, care, and intention.